Privacy Policy

Privacy Policy – BOB’S GRACE

At BOB’S GRACE, we are committed to protecting the privacy of our customers and users. This privacy policy explains what personal data we collect, how we use it, and your rights regarding this data.

Who are we

BOB’S GRACE is a Christian clothing brand based in the USA. We operate the e-commerce site accessible at: www.bobsgrace.com.
Data controller: BOB’S GRACE – 4415 Nicole Drive, Lanham, MD 20706

Contact: confidentialite@bobsgrace.com

Personal data collected

When you use our website, we may collect the following information:

Identification information: surname, first name, email address, postal address, telephone number

Order information: products purchased, delivery address, billing address, purchase history

Payment information: via secure service providers (we do not store bank details)

Browsing data: IP address, device type, pages viewed, duration of visit (via cookies)

Newsletter & communication: your email address and your consent to receive our communication

Purposes of using your data

Your data is used to:

Process your orders and payments

Manage delivery and track parcels

Send you confirmation emails and after-sales service

Respond to your requests via the contact form

Send you (if you have consented) exclusive offers, newsletters and inspirational messages

Improve the user experience and analyse website traffic

Sharing your data

We never sell, rent or share your personal data with third parties for commercial purposes.

Certain data may be shared with our trusted service providers for:

Secure payment (e.g. Stripe, PayPal)

Shipping packages (e.g. Canada Post, DHL)

Sending emails (e.g. Mailchimp, Brevo)

These service providers are subject to strict confidentiality obligations.

Security

We implement technical and organisational security measures to protect your data from unauthorised access, loss or disclosure.

SSL certificate-secured website

PCI-DSS compliant e-commerce platform

Restricted access to sensitive information

Your rights

In accordance with applicable laws (GDPR, Canadian Privacy Act), you have the following rights:

Access your personal data

Correct inaccurate data

Request the deletion of your data

Withdraw your consent at any time (e.g. unsubscribe from newsletter)

Portability (in certain cases)

To exercise your rights, contact us at: confidentialite@bobsgrace.com

Cookies

We use cookies to improve navigation, measure audience and personalise content.

You can change your preferences at any time in your browser settings.
See our Cookie Policy (to be included if you have a specific one).

Retention period

We only retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, and in accordance with legal obligations.

Changes

BOB’S GRACE reserves the right to modify this privacy policy. In the event of a major change, you will be notified by email or via the website.

Contact

If you have any questions or complaints about this policy, please write to us at:
confidentialite@bobsgrace.com